- Anyone wishing to improve their interpersonal skills
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- Communication styles.
- Verbal/Non-verbal communication.
- Powerful techniques.
- Questioning, Listening, Presenting techniques.
- Communication styles.
- Modes of communication.
- Effective and non effective communication.
- Barriers to effective communication.
- Body Language/Mirroring.
- Self-awareness.
- Questioning, Listening, Presenting techniques.
- Assertive Communication.
- Making and refusing requests.
- Powerful techniques.
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