- Newly appointed supervisors.
- Existing supervisor refresher.
- Team Leaders.
- First Line Managers with small teams.
- Role definition and clarity.
- Qualities of superior supervisors.
- Activity, Task and Resource management.
- Objective setting and Performance review
- Delegation and Empowerment.
- Communication skills/techniques.
- Effective meetings.
- Managing time effectively.
- Dealing with situations of conflict.
- Effective facilitation techniques.
- Cause and effect principles of managing people.